We entered the real estate market with trepidation and misgivings, having heard all the horror stories about bidding wars and bursting bubbles, and felt very intimidated at the prospect of buying and selling property. From the moment we met Kim, though, we felt at ease. She is personable and warm, and took the time to get to know us and our needs, and then brought to bear her vast knowledge and experience of the Toronto real estate market to give us suggestions, advice, guidance, and direction when we needed them. Her team was unfailingly cheerful and helpful, and we never felt like we were in it alone. In the end, thanks to Kim’s understanding of the market and her shrewdness as a negotiator, we got the house of our dreams for much less than we were prepared to pay for it, and sold our property for much more than we thought we could get, all in the smoothest and easiest way imaginable. We still cannot believe how well it all went, thanks to Kim and to her team. We would recommend her to anyone in heartbeat.